Please note that all orders are shipped on pallets, from Italy.
Upon arrival at the named destination, goods will be unloaded from the truck and put at your disposal.
A flat rate shipping is applied per order. Shipping fees will be communicated in the order confirmation email.
Orders over € 3.000 ship for free.
All orders are delivered by Standard Ground Shipping, usually within 7 business days.
We deliver products from Monday through Friday, during normal business hours.
Orders confirmed by Monday are shipped the same week. Orders confirmed after Monday are shipped the following week.
Orders placed over public and/or national holidays will be processed on the following workday.
We aim to deliver on time to the extent this is commercially reasonable but we cannot always guarantee timely delivery. Please note that we are unable to specify the exact time or period in the day at which the order will be delivered to you.
INSPECTION UPON DELIVERY
Inspect the packaging for damage. If it appears damaged, please note it on the consignment note and contact us as soon as possible.
Once you accept the delivery, inspect the products and notify us by telephone or email as soon as possible.
We will refund the purchase price of damaged products as soon as the warehouse has handled your return.