Privacy Policy

Privacy Policy


Welcome to our website (hereinafter the “Website”). Please carefully read our Privacy Policy, which applies each time you access the Website and, more generally, to all navigation within it and to the use of its services, independently of whether or not you purchase products.  Please also read, if you have not yet done so, the Terms and Conditions of the Website because they contain important instructions, including on the security systems adopted by the Website.

Jeranto S.r.l. (hereinafter JERANTO), with registered office at via dei Mille 7 – 80035 Nola (NA), Italy, manages the Website. JERANTO is the controller of the personal data of users that is collected through the Website.


JERANTO respects the right of the users of the Website to be informed with regard to the collection and other processing operations concerning their personal data. In processing the data we may, directly or indirectly, identify you. We try to respect a principle of strict necessity. Therefore, we have configured the Website so that the use of your personal data is kept to a minimum and so that your data is not processed when the purposes sought in the individual cases may be achieved through the use of anonymous data (such as, for example, in market research aimed at improving services) or through other methods, which allow the interested party to be identified only when necessary, or upon request of the authorities or police (such as, for example, for traffic data and your presence on a website or your IP address). The decisions concerning the purposes, terms for processing your personal data, and the instruments used, including the safety profile, are the responsibility of JERANTO as data controller of the personal data of users of the Website pursuant to Leg. Decree No. 196 of 30 June 2003 (Privacy Code). This Privacy Policy provides you with all information that is useful to understanding how we collect and use the information identifying the users of the Website. For any other information about our Privacy Policy, you may contact our Customer Service using the appropriate contact form or by sending a request at the address of the registered office indicated above.


JERANTO is the data controller for personal data of users of the Website which is intended for the management, conclusion and performance of commercial transactions concerning the purchase of products through the Website. For exclusively organisational and functional requirements, JERANTO has appointed certain data processors to process the personal data of users of the Website, for purposes that are strictly connected and related to the provision of services on the Website, including the sale of products.  These processors were chosen because they demonstrated that they had the experience, ability and reliability to provide a suitable guarantee of full compliance with the current provisions on processing, including with regard to data security.  Processors process the personal data of users of the Website according to the instructions provided by JERANTO. It is periodically verified that processors have completely fulfilled the tasks assigned to them and that they are continuing to provide suitable assurance of full compliance with the provisions of personal data protection.

To get a complete list of the processors handling your data, please contact JERANTO at the address of the registered office indicated above.

Your personal data is collected and processed by JERANTO for purposes that are strictly connected to the use of the website, its services, and to the purchase of products. Your personal data may also be used in other processing operations, however, under terms that are compatible with these purposes. In particular, your personal data may be processed for the following purposes:

  • as part of the Website registration processes, we collect your personal data (e.g., your email address, contact info, password) through the respective registration forms in order to provide you with access services to restricted areas and services of the Website and to send the newsletter via email, where expressly requested;
  • to provide you with customer service we collect your personal data (e.g., email address and password) for the purposes needed to provide you with all of the information regarding services of the Website and the purchase of products on the Website;
  • as part of the processes of purchasing products on the Website we collect your personal data (e.g., contact information, email address, mailing address, credit card and bank information, telephone number) through the order form on the Website;
  • within the context of the request for technical assistance, we collect your personal data to provide you with information regarding issues with navigation, browser compatibility and webpage display or loading on the Website.

Your personal data is primarily processed electronically and in some cases even in paper format, such as, for example, when processing your data is necessary to prevent fraud on the Website. Your personal data will be kept in a form that allows you to be identified for the time strictly necessary for the purposes for which the data was collected and subsequently processed and, in any case, within the legal limits. To ensure that your personal data is always accurate and up-to-date, not to mention pertinent and complete, we ask that you please update it within My Account.

Your personal data will not be disclosed to third parties for purposes that have not been allowed by law or without your express consent. In addition to the companies acting as data processors, your personal data is also disclosed to third parties, independent data controllers, for purposes in addition to and related to the provision of services requested by the user (for example, for transactions relating to purchases). For details regarding this aspect, see what is noted under the paragraph “To whom we disclose your personal data.” Furthermore, your data may be disclosed to the police or judicial authorities, in accordance with the law and upon formal request from these parties, for example within the context of the anti-fraud services of the Website. In all of these cases your consent is not necessary. Your personal data will not be transferred abroad to countries other than those belonging to the European Union, which do not provide adequate levels of personal protection. In the event that it is necessary to provide you with services or to enter a contract with JERANTO to purchase products, we assure you that the transfer of your personal data to countries that do not belong to the European Union and that do not provide adequate levels of protection will only be performed upon JERANTO and said parties signing specific contracts, containing clauses to safeguard against the protection of your personal data, in accordance with the applicable regulations and law.

We inform you that JERANTO processes the personal data of its users for purposes that are strictly related to the provision of services on the Website, upon signing the product sale agreements.  JERANTO, upon your express consent, processes your personal data for marketing purposes, meaning to send advertising, promotional and IT material about products and services, as well as for statistical analyses aimed at revealing the degree of satisfaction with the services offered.  These activities occur through traditional channels, such as for example, regular mail and operator assisted calls, as well as through digital channels, such as email, SMS, browser and social networking sites. JERANTO may perform profiling activities on your purchasing habits, in order to send proposals that are in line with your interests, but only upon your consent.

The purposes for which your personal data is processed will nevertheless be specifically noted, in each instance, in the text of the notice presented to the user on the page where the personal data is requested.


JERANTO directly collects personal data and other information from users as part of the online registration process for the Website,  or by ordering products on the Website to complete e-commerce transactions.  This data is processed by JERANTO within the limits and for the purposes illustrated in the notice presented to the user in the specific data collection section, including therein potentially disclosing it to third parties for purposes that are instrumental to providing the service required by the user, as specified in the paragraph “To whom we provide your personal data.”

JERANTO reserves the right to eliminate the accounts of registered users and all of the relative data, in the event that it is determined to contain unlawful information that is detrimental to the image of JERANTO and/or products of the latter or of third parties, or in any event content that is offensive or that promotes illegal or defamatory activity, pornographic content, that incites violence, that promotes discrimination in relation to race, sex, religion or sexual orientation.


Providing your personal data, in particular, contact information, your email address, your mailing address and telephone number, is necessary to enter into the agreement to purchase products on the Website.

Some of this data may conversely be essential to provide other services that are rendered on the website at your request or to fulfil obligations arising from the legal rules or regulations. Any refusal to provide the data necessary for such purposes could result in it being impossible to perform the contract to purchase products on the Website or to provide other services available on the Website – such as, for example, providing customer care services or, moreover, to properly fulfil the legal and regulatory obligations. A failure to provide data may thus constitute, depending on the case, a legitimate and justified reason not to perform the contract to purchase products on the Website or provide services through the Website.

The disclosure of data in addition to what was required, to perform specific legal or contractual obligations or to provide certain services upon request is, conversely, optional and does not entail any consequence for use of the website and its services or to purchase products on the Website. Depending on the case and, where necessary, in each instance, we will duly inform you of whether it is mandatory or optional to provide your personal data. We will specify whether it is mandatory or optional to provide your data by affixing an (*) to information that is mandatory, or to the individual data needed to provide services and purchase products on the Website. We remind you that a failure to indicate optional personal data will not result in any obligation or disadvantage.


Personal data may be provided to third party companies that perform specific services as Data Processors by virtue of contractual requirements (for example, companies that perform marketing activity). These parties, as Data Processors, will process your personal data exclusively for the purposes indicated in this policy and, in any case, in accordance with the legal limits and consent provided by you. Your personal data may also be disclosed to other recipients who independently process data, solely to perform a contract to purchase products on the Website (such as, for example, a credit institution, to perform electronic payment services remotely, by credit/debit card, whenever you decide to purchase a product on the Website) and only when these purposes do not conflict with the purposes for which you data has been collected and subsequently processed and, in any case, in a legally compliant manner. Data may not be disclosed, assigned, or in any other manner transferred to other third parties unless the users have been previously informed and, upon their consent, when this has been required by law.


We have adopted safety measures to reduce the risk of data destruction and loss, including accidental, unauthorised access or processing without consent, or that does not comply with the collection purposes indicated in our Privacy Policy.

Nevertheless, JERANTO cannot guarantee to its users that the measures adopted for the security of the Website and transmission of data and information on the Website limit or exclude all risk of access without consent or dissemination of data. We advise you to make sure that your computer is equipped with the appropriate software to protect from transmission to data networks, both incoming and outgoing (such as up-to-date antivirus systems) and that your Internet services provider has adopted suitable measures for safely transmitting data onto the network (such as, for example, firewalls and anti-spam filters).

On the Website each purchase is made with the utmost security thanks to the use of the most advanced technological and coding systems (SSL).


You always have the right to obtain confirmation from JERANTO of whether or not there is personal data concerning you, even if it has not yet been recorded, and to have it communicated to you in an intelligible way.  You also have the right to obtain from JERANTO information concerning the source of your personal data; the purposes and procedures for processing your personal data; the logic applied in the event of processing with the assistance of electronic tools; the identification details of the data processors and the data controller; an indication of the parties or categories of parties to which the personal data may be disclosed or that may come in contact with it in their capacity as, for example, data processors or agents. In part, this information is contained in our Privacy Policy. To find out more, you may contact our Customer Service using the appropriate contact form or by sending a request at the address of the registered office indicated above.

You always have the right to obtain from JERANTO:

  • an update, correction or, when you have an interest in doing so, a supplement to your personal data;
  • the deletion, transformation to anonymous format or blocking of personal data that has been processed in violation of the law, including data it is not necessary to keep in relation to the purposes for which the data was collected or subsequently processed;
  • a statement that the operations indicated in letters (a) and (b) have been disclosed, including as concerns their content from those whose data was communicated or disseminated, except in the case where this performance proves impossible or entails the use of means that are clearly disproportionate to the right protected.

You will nevertheless have the right to partially or fully object:

  • for legitimate reasons to the processing of personal data concerning you, even if it is pertinent to the purpose of the collection;
  • to the processing of personal data concerning you for the purpose of sending advertising or direct marketing material, or to conduct market research or commercial communications.

You may freely and at any time exercise your rights, provided it is within the limits of the law, by sending a request to our Customer Service using the appropriate contact form or by sending a request at the address of the registered office indicated above, which we will ensure is addressed in a timely manner.


JERANTO uses your personal data for the marketing purposes indicated in point 2. “Who collects your data and for what purposes”, upon your express consent, using the contact details you provided when you registered on the Website. Furthermore, if the advertising concerns products that are analogous to those purchased, it may be sent to your email address even without express consent, provided that you did not refuse such use when you provided your email or on subsequent occasions (Art. 130, Subsection 4, Legislative Decree No. 196/2003 of 30 June 2003), while your express, voluntary consent will be needed to legally send advertising emails relating to products of a kind other than the one you purchased. Likewise, your information may be processed without your consent to provide you with services you voluntarily requested (such as, for example, sending the newsletter).

Each time your consent is needed, you will be informed in advance and will have the possibility of updating, confirming or denying your consent for use of your personal data, following the appropriate instructions provided.

We want to inform you that JERANTO may process your personal data even if you do not consent, in certain cases provided for by law (for example, when this is necessary to perform a legal obligation) or when it is necessary to perform the obligations that have been contractually assumed towards users (for example, if you have purchased products on the Website) or if you have made a request to use specific services through the Website.

In any case, we wish to inform you that JERANTO guarantees that its users may exercise, without needing to state the reasons why, their own right not to receive advertising materials or commercial communications in the future. In particular, you may exercise your right to oppose via any of the following methods:

  • using the methods indicated in any communication received;
  • contacting our Customer Service using the appropriate contact form;
  • sending a request to JERANTO to the previously indicated registered office.

Please also consider the technical time needed to effectively complete your request to unsubscribe (at most 15 days).


The Website contains links to other websites that may or may not have any connection to the Website or JERANTO.

JERANTO cannot control or conduct monitoring operations of these websites and their content.  JERANTO may not be deemed liable for content from these websites and the rules adopted by them, including with regard to your privacy and the processing of your personal data during your navigation operations.  We thus ask that you pay attention when you connect to these websites, through the links that are presented on our website and that you carefully read their conditions for use and the privacy regulations. The Privacy Policy of the Website does not apply to third party websites nor is JERANTO in any way liable for the privacy policy that is applied by said websites.

The Website links to these websites only to help the user in their searching and navigation, and to facilitate hyperlink connections to other websites. Activation of the links does not entail any recommendation or indication from JERANTO to access and navigate on these websites, nor any guarantee about their content, services or the items provided and sold by them to Internet users.


If you wish to receive more information about how JERANTO processes your personal data, please contact our Customer Service using the appropriate contact form or by sending a request at the address of the registered office indicated above. To find out all of your rights and stay up-to-date about legislation on personal protection with regard to personal data processing, we advise you to visit the Italian Personal Data Protection Authority’s website at


This Privacy Policy is regulated by Italian law and in particular by the Personal Data Protection Code (Legislative Decree  No. 196 of 30 June 2003) which governs personal data processing, including when data is held abroad, which is carried out by anyone who resides in or has a registered office in Italy, or via equipment located in Italy.

The Code guarantees that personal data be processed in accordance with fundamental rights and freedoms, as well as with respect for the dignity of the interested party, particularly as concerns confidentiality, personal identity and the right to protection of personal data.


JERANTO may modify or simply update, in part or in full, the Privacy Policy of the Website, including in consideration of modifications of the legal or regulatory rules that regulate this subject matter and protect your rights.  Changes and updates to the Privacy Policy of the Website will be notified to users on the homepage of the Website as soon as they are adopted, and will be binding as soon as they are published on the website in this same section. Therefore, please regularly access this section to check on the publication of the most recent and up-to-date Privacy Policy of the Website.